Will give another review in 3 months or soon how we are liking it. Filed a complaint and the supervisor at Pergo stated that he would only take care of the room with fading and nothing else.
I own apartments and my guys and I have literally installed over sq feet of the old Asheville Hickory. Loved it and with some knowledge and practice, we cut out the bottom of the door frames, slide Pergo under them laying flat, and then with some tapping or pulling would always get it to lay flat, lock well, and look good. And the old was tough and difficult to scratch. Hi Rick, do you by any chance have one box of Asheville Hickory left over from the project?
Home Depot and Lowes are out of stock. I would gladly buy from you if you have 1 box sitting around. I am not able to find any type of comparison. Pergo has their own website where you can order a full width piece about 14 inches long for five dollars. No tax. Free shipping. Got to us in about a week. Beautiful pieces of laminate for sure. No matter how they are laid out, pressed down, tapped with a rubber tapping block, pushed, pulled or changed, they always slip out, leaving a wide space between the pieces.
Pergo is selling an unusable product. I will have to just stop and go buy another brand. Please consider calling our hard surfaces technical services team at , option 3 — they may be able to assist you with installation advice.
I apologize again for your experience. Even just trying to lock three pieces together in the middle of the floor showed to me that a visible gap was inevitable. If you would like to call our hard surfaces technical services team at , option 3, they could assist you with installation advice.
Laura with Pergo. You must be doing something wrong with you installation technique. I instalked approximately sq. I have installed approx. In other areas of my home with other brands of laminate flooring — all high end products and Pergo is by far the easiest to install.
After 22 years we finally got new Pergo Max flooring in our foyer. After a week it was scratched by our 10 pound cat and was informed by Pergo that pet claw scratches and wear in high traffic areas are not covered by the warranty. What a sorry product. I see a class action lawsuit on the horizon. Selling inferior flooring?? Pergo floors are scratch resistant but not scratch proof. Scratches are not covered under the warranty for Pergo Max Hardwood if you need a copy of the Pergo Max Hardwood warranty, you can find it on the Pergo website.
These products are available at most grocery stores or online. Apply the product only to the scratch itself, using a clean, dry cloth. This is a sad response and pushed me away from your product which I was considering before reading this post …. The original commenter already said they understood the warranty so why would you offer to send it to them? That is talking down to the customer and not a good sign of customer service.
If the OP wanted a scratch-proof product, they were warned this is not the product to buy via the warranty that they did not read. BTW, if the warranty specifically excludes scratches, good luck getting a class-action suit. Installed Pergo Portfolio. Wet Protect Technology. Waterproof Natural Park Hickory Laminate in my living room. Did the project alone … 2: Not 1 damaged plank in any of the boxes i ordered. Pit Bull and no scratches as of yet with no area rugs. Conclusion: Loving the look of the floor wish we could post Pics here!
I will try to update this review after 6 months…. The last floor lasted us over a decade. Agree how it stands up to scratches from most anything like dogs and furniture. We found it makes a poor choice for any room near water at all or entry doors so we are redoing the floor and not with Pergo. We tried calling them and they have one on terminal hold with no chat or email, options, that is bad business. Glad you were happy, we are done with them.
If you need to file a claim on your flooring, you can do this through your retailer — the retailer is the party who files the claim with Pergo on your behalf. Hi Laura, My husband installed our pergo flooring purchased from Lowes. The install went well and the floor looks beautiful. My oroblem is the smell that it is giving off. It has been over a month and it still has a very chemical smell. Does it go away and is it garmful? Hi, two wildly different experiences.
Replaced slightly more than half the floors in my house 3 years ago using Pergo Max Nashville Oak. Very easy DIY install, still looks great even with our two large dogs on it every day. No complaints! Fast forward to right now — Pergo Max is apparently discontinued or at least the Nashville Oak was so we were directed to Pergo Timbercraft Valley Grove Oak — bought 11 boxes and it was noticeably more expensive than the Max was.
Total garbage! Very noticeable gaps between many of the boards — and it has been a serious struggle to get them to look as good as they do.
Effing garbage product — working on returning it to Lowes now. I understand from your comments that you are or have returned your flooring to the retailer; if you would still like assistance, please feel free to contact the Mohawk hard surfaces technical services team at , option 3, with any installation-related concerns. All warranty documents and product information are available on the Pergo website. I hope this helps clarify!
Has anyone had a problem with a chemical smell that comes from pergo flooring. I have had it in my spare bedroom for a month and it still smells. I dont feel like I should let anyone use this room. Is it toxic? What is a lifetime according to Pergo? Answer an actual question instead of referring us elsewhere. I was on the verge of ordering Pergo and you, Laura, are turning me off but quick! The timercraft so called waterproof Pergo is a rsiky install….. I think im going to use smartcore pro instead to make sure no problems with pet accidents.
TimberCraft with WetProtect, the waterproof version, has a limited lifetime warranty to resist damage from moisture due to wet mopping or household spills. For the non-waterproof version, spills should be cleaned up promptly. I hope this helps clarify the difference between these two lines of flooring.
Hi Arielle, there is not a specified time limit by which water needs to be cleaned up off our waterproof laminates for our non-waterproof laminates, 30 minutes is the time limit given in the warranty. However, the warranties for our waterproof laminates do not cover damage from excessively wet maintenance, flooding or standing water.
The flooring is warranted for resistance to damage due to occasional wet mopping and household splashes and spills. I hope this helps — thanks for your question! I learned this the hard way. This will save you a ton of time.
It is kind of a pain getting it to lineup right and you have to go slow. It gets a little easier after you figure it out. I found that by inserting the locking tab of each new piece into the last one at about a degree angle and tapping lightly across it with a rubber mallet they line up and lock together easier.
So, we are paying somebody to finish the rest of the house. So far pretty happy though. Both rooms get pretty regular traffic, no dogs though 2 cats and a messy kid. I have installers with 20 years experience, and they say WTF! This stuff is total JUNK. Totally agree. I will never ever ever buy Pergo anything again.
I purchased pergo laminate flooring 1 year ago for my new home, thinking I was getting the best. The transition strips kept breaking. I ordered them three times. I will never ever go back to Pergo, they will not honor any warranty. A nightmare. The negative comments seem somewhat suspicious and almost not believable. I can only speak to the Pergo XP. I cut small pieces of each and soaked them in water for three days, just out of curiosity-no issues of swelling or delaminating.
In addition I have two 60lb plus Labs and have seen zero wear or scratches in the past 20 months. I would advise to do your own testing before just accepting some of the reviews. I purchased Pergo flooring when it was first imported and sold only by Color Tile stores in our area. The floor I installed in my kitchen used a special Pergo glue. It has held up extremely well and still looks very good. I have no swelling or edge curling, even though a lot of liquids have been spilled on it.
Since then I have installed it in several other rooms. I do believe the Pergo you buy today may not be as good as the first Pergo I purchased.
I think they have a price point to keep to so they can compete with all the other Pergo copycats some of which told me that laminates would never be accepted by the American consumer. Better off with anything else you can buy. Absolute garbage. The flooring itself looks very nice and my expectation was that installation would not be an issue as I have installed other laminate products without problems.
It really should be illegal for Pergo to sell this junk as I consider it to be a fraud for them to state that this stuff snaps together. It does not and it does not stay. It is by far the worst flooring product for installation you can get. What laminate floor with beveled edges would you recommend? Or would you get a better hardwood, not engineered?
If you drip water it is hard to find sometimes. Pergo flooring, like most laminate flooring choices, is easy to maintain. Scratching the floors is possible, but Pergo is harder to scratch than other laminates. Of course, no floor is indestructible, and you will want to protect your floor from damage from your furniture and appliances.
You can also use mats or rugs to cover high traffic areas to ensure that your floors stay beautiful for years to come. Laying rugs near entrances to your home will also help protect against scratches from occasional rocks or other debris that gets tracked in.
Another benefit of Pergo flooring over other flooring choices is its ease of installation. When you hire someone to install Pergo, your installation costs may be lower because the tongue-and-groove fittings are easy to install. Some homeowners may even tackle this job as a DIY project. Of course, many of these benefits are also benefits of laminate flooring in general, so what makes Pergo a better choice? Pergo is a brand of laminate flooring that uses a unique three-layer system to improve the durability of each panel, while also reducing the sound created when you walk on the floor.
Pergo plans feature one of the most durable coverings and come with an excellent guarantee direct from the manufacture. Both laminate and wood floors are easy to clean , although wood requires more maintenance. For laminate, regular vacuuming and mopping with a damp cloth along with cleaning products from the Pergo cleaning kit will suffice. A hardwood floor, on the other hand, needs some tender loving care to preserve its beauty.
Lacquered wood flooring only requires standard cleaning thanks to the combination of StayClean technology and the layers of lacquer. Still having trouble choosing between laminate and parquet? Check out our FloorFinder. After you answer 4 easy questions, our tool will guide you towards your ideal flooring type and select your ideal floors within our range.
Find your ideal floor now. Laminate and wood flooring: a side-by-side comparison. Composition : HDF vs engineered wood Both laminate and wood flooring are wood products , meaning their cores consist of wood. Appearance : attention to detail By paying attention to the smallest details, we ensure that all Pergo floors breathe refinement. Related Articles. So you have decided you need a hard-wearing and moisture-resistant floor, but cannot decide whether to choose laminate or vinyl?
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